Terms of service
Effective Date: 18 August 2026
Last Updated: 18 August 2026
These Terms of Service govern your use of the Snap Origins website and your purchase of products from us.
By using our website or placing an order, you agree to these Terms of Service, subject to any rights that cannot lawfully be excluded under applicable law.
1. About Snap Origins
This website is operated by:
Snap Origins (Pty) Ltd
Website: https://snaporigins.com
Contact: upload@snapmagnets.com
Snap Origins provides personalised photo products, including custom photo magnets.
2. Products
Our products are personalised products made according to the options selected by the customer and the photographs or information supplied by the customer.
Because personalised products are individually produced, the final product may have minor differences resulting from the supplied photograph, printing process, materials and production process.
3. Customer Responsibility
Customers are responsible for ensuring that:
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Their order information is accurate;
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Their selected product options are correct;
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Their delivery information is accurate;
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They provide the correct photographs;
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They have the necessary authority to provide photographs they upload; and
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Their submitted content does not unlawfully infringe another person's rights.
4. Customer Photographs and Content
By uploading a photograph for an order, you confirm that you are authorised to provide the photograph to us for the purpose of fulfilling your order.
You must not upload content that is unlawful, fraudulent, threatening, defamatory, or that infringes another person's intellectual-property, privacy or other legal rights.
We use uploaded photographs primarily to produce and fulfil the relevant order.
5. Pricing
Prices displayed on our website are the prices applicable to the products and options displayed at the time of purchase, subject to any obvious pricing error.
Applicable taxes, delivery charges or other charges will be communicated during the ordering process where applicable.
6. Orders
Submitting an order constitutes a request to purchase the selected products.
We may contact you where information required to fulfil the order is missing, unclear or incorrect.
If an order cannot reasonably be fulfilled, we will contact the customer and provide an appropriate resolution.
7. Personalised Products
Customers should carefully review their selected options and submitted photographs before completing an order.
Once production has begun, changes may not be possible.
8. Intellectual Property
The Snap Origins website, branding, text, graphics, photographs, logos and other original content belonging to Snap Origins may not be copied, reproduced or used without appropriate permission.
Customers retain ownership of photographs they provide, subject to the rights and permissions necessary for Snap Origins and its service providers to process the photographs for order fulfilment.
9. Website Use
You must not use the website:
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For unlawful purposes;
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To attempt unauthorised access to our systems;
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To interfere with website operation;
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To distribute malicious software;
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To commit fraud; or
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In a way that violates applicable law.
10. Third-Party Services
Our website may rely on third-party services for functions such as ecommerce, payment processing, photo uploads, delivery, communications and website functionality.
Those services may have their own terms and privacy policies.
11. Privacy
Personal data is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain and protect personal data.
12. Delivery
Delivery is subject to our Shipping Policy.
Estimated delivery times are provided as guidance and may be affected by circumstances outside our reasonable control.
13. Refunds and Defective Products
Refunds, replacements and other remedies are governed by our Refund & Returns Policy and applicable law.
Nothing in these Terms is intended to remove or restrict rights that cannot lawfully be excluded.
14. Limitation of Liability
To the extent permitted by applicable law, Snap Origins will not be responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability or consumer rights where doing so would be unlawful.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services or legal requirements.
The latest version will be published on our website.
16. Governing Law
These Terms are governed by the laws of Botswana, subject to any mandatory rights or protections applicable to consumers.
17. Contact
For questions about these Terms:
Snap Origins (Pty) Ltd
Email: snaporiginsshop@gmail.com
Website: https://snaporigins.com